Texas State Job Bank Converged Network Engineer in ABILENE, Texas

Job Description As a member of the Support Team, the Converged Network Engineer is responsible for collaborating with other infrastructure team members to analyze, design, install, configure and repair the entities which pertain to the network infrastructure. The engineer will need to possess a strong skill set working with Cisco based enterprise network infrastructure to ensure reliability, performance and security meet overall corporate objectives. Key Areas of Responsibility Support the network and voice infrastructure Support the technical architecture and physical design of the network: analyze existing voice and data networks and recommend areas for improvement Ability to set up, configure, and test Cisco Call Manager, Unity, Call Manager Express, Unity Express, Cisco LAN switches (core, distribution and access), Cisco firewalls, routers and voice gateways, etc. Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems Assist in the management of projects using FFIN's project management methodology Ensure a stable performance environment for enterprise computer applications Participate in various IT projects intended to continually improve/upgrade converged voice/network solutions Follow life-cycle oriented processes and procedures Regularly interface with technical and business staff, including the project sponsor and stakeholders of projects in more complex engagements if needed Ensure all infrastructure is appropriately monitored Update documentation and diagrams, as improvements are made Proactively develops plans and activities to avoid problems Participate in Change Control, as required, in order to provide insight and to mitigate any risk to the running environment Qualifications Minimum Qualifications Bachelor degree in business, computer science, a related technical degree or equivalent work experience in a related field Five years' experience delivering complex technical solutions including planning, development, implementation and support Other Required Qualifications Minimum of three years related experience in infrastructure/network environments, with some experience in network engineering (hardware and software), network security practices and designing, planning and implementing LANs and WANs using the latest technology Experience in Cisco UCCX and/or Call Center systems engineering experience Concentrated Experience with router configuration, knowledge of voice mail, unified messaging, ACD and IVR systems Experience with PRI/SIP and H.323 endpoints Understanding of VOIP protocols, QoS and CoS standards and policies Experience with network load balancers is a plus Advanced knowledge of network virtualization technologies (VRF, VLAN, VSS, etc) is strongly considered Ability to work weekends and/or off hours as necessary to meet business needs Ability to effectively communicate with team members Preferred Qualifications CCNP or CCIE Data Center or Routing and Switching Preferred Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.